Turn Service Visits into Recall Revenue

Recall Scout is BizzyCar’s software that automatically scans upcoming service appointments for open recalls. It ensures customers are notified before their visit so dealerships never miss recall revenue opportunities.

Without Recall Scout, up to 60% of customers with open recalls leave the service drive without the recall being addressed. Recall Scout eliminates these missed opportunities by proactively checking appointments and preparing your team before the customer arrives.

The software scans scheduled appointments up to 30 days in advance, checks parts availability, and sends automated text notifications to customers. Recalls are then added to the appointment so they can be completed during the customer’s visit.

Recall Scout works with all major DMS providers including CDK, Dealertrack, and more. If your system is not already supported, our team can build the integration to make sure it works seamlessly.

By converting existing service appointments into recall work, dealerships significantly increase recall capture rates and generate more warranty revenue. For example, a large national dealer group used Recall Scout to cut their missed opportunity rate by 50 percent and generated $415,000 in additional recall work in just two months.

Yes. By notifying customers before their visit, dealerships reduce inconvenience, ensure parts are ready, and provide a smoother experience that helps improve CSI and NPS scores.

Absolutely. Customers appreciate proactive communication and are more likely to return when dealerships make the process easy. Recall Scout helps turn one-time visits into long-term relationships.

No. Recall Scout runs in the background and connects directly to your scheduling systems. Your staff continues using the tools they already know, while Recall Scout automates recall identification, communication, and repair order updates.